Getting Started
Follow this checklist to go from signed agreement to first registered deal. Check items off as you complete them — your progress is saved automatically.
A quick overview of what to expect during your first 4 weeks, the resources available to you, and how to get the most out of your partnership. (Full welcome video coming soon)
Training & Certification
Complete available modules to build confidence selling and supporting Intrusion Shield. Additional training content is in development.
Available Now
How to position Shield to different buyer personas — IT directors, CISOs, and MSP decision-makers. Includes value props, differentiators, and pricing context.
Side-by-side comparisons against key competitors. Includes objection handling for common pushback and win/loss insights from the field.
Scripted conversation flows for first calls, discovery questions, and responses to the top 10 objections partners encounter.
Technical specifications, deployment models, and feature summary for Intrusion Shield. Designed for technical evaluation teams.
Certification Program
Technical certification covering deployment, configuration, troubleshooting, and threat investigation workflows. Validates hands-on proficiency with Shield appliances and dashboard.
Launching Q2 2026Sales certification covering positioning, competitive differentiation, objection handling, and deal registration. Validates ability to lead Shield conversations with prospects.
Launching Q2 2026Q2 2026
Resource Library
Download ready-to-use materials for customer conversations, proposals, and co-marketing. New assets are added as they become available.
Available Now
End-to-end sales guide covering prospecting, discovery, demo, proposal, and close
Head-to-head comparisons and objection responses for key competitors
Customer-facing presentation with partner logo placeholder and speaker notes
Technical specs, deployment models, and feature summary for evaluation teams
Summary of tiers, benefits, activation timeline, and support resources
Integration Guides
Configure Shield alert forwarding and ticket auto-creation in ConnectWise Manage via email rules or API.
Download GuideSet up Shield alerts as Autotask tickets with priority mapping and auto-assignment rules.
Download GuideRoute Shield notifications into HaloPSA workflows with custom ticket types and SLA tracking.
Download GuideForward Shield syslog data to Splunk or Elastic for centralized security event correlation.
Download GuideVideo Resources
Q2 2026
Partner Operations
Register deals, request NFR units, access support, and manage your partnership lifecycle.
Complete your onboarding checklist and close your first registered deal to progress toward Silver tier. Tier reviews are conducted during quarterly QBRs.
Submit new opportunities for deal protection. Registration ensures pricing support and prevents channel conflict.
Your deal registration has been submitted. Your partner manager will confirm deal protection within 24 hours.
Request a not-for-resale Shield unit for your internal lab or demo environment.
Your partner manager will follow up with shipping details and expected delivery timeline.
Intrusion's MDF program offers a 50/50 cost-share model for qualified marketing activities — events, webinars, co-branded campaigns, and demand generation.
Program details are being finalized - see the Partner Program Roadmap for timeline.
Contact your partner manager for questions about upcoming MDF availability.
Partner support requests should be submitted to your assigned partner manager. For urgent technical issues, use the priority escalation path.
Partner Health Check Schedule
Owner: Matt
Automated reminders keep you ahead of customer renewals. The system triggers outreach at each milestone so nothing falls through.
Renewal QBR process and templates available from your partner manager.
Display your Intrusion Partner Network membership on your website and marketing materials. Badge is provisioned after your first registered deal is closed.
Review, sign, and manage your Intrusion reseller agreement digitally. Sign electronically from anywhere — no third-party accounts required.
Sign Reseller Agreement